legal

Cool-off period

A short-term self-imposed break from an account, typically 24 hours to 7 days.

Also known as: timeout

A shorter, less permanent version of self-exclusion. You set a timeout — commonly 24 hours, 3 days, 7 days, or 30 days — during which you cannot access the account.

Cool-off is not reversible early; once you activate it, the operator is required to enforce it fully. This is deliberate: it prevents tilt-driven “let me just play one more session” decisions.

Use cool-off after a bad session, before a major life event, or anytime you notice you’re playing more than you intended.